If our loved ones often receive simple SMS from us, then at work, it is about sending New Year’s wishes in a proper way. But how to go about it right? Ana Fernandez, a professional coach, gives us the four commandments of successful wishes.
After the traditional countdown, you bombarded your friends with text messages, each one more fiery than the last. But it’s a different matter at work. Too happy, even risky or strange wishes for loved ones are simply not suitable. Ana Fernandez, professional trainer and author 10 Steps to Mastering Your Verbal and Non-Verbal Communication (1), book to Madame Figaro four practical tips to avoid losing inspiration or picking up a pen.
We expect
Who said you have to wait for January 1st to wish New Year? On the contrary, according to expert Ana Fernandez, it’s about preparing your wishes in advance. “As a general rule, we ship them between mid-December and mid-January,” he notes. The next step. We compile a list of people to contact outside our department or company, from loyal customers to colleagues in other geographic locations, including suppliers with whom we maintain good human and business relationships.
The little extra. “We avoid sending letters during the first week of January. People often return from vacation, inboxes are full, and our message is in danger of being lost. »
We personalize
When you want to celebrate the occasion, it is better to opt for personalized messages. If the company offers it, it is best to order greeting cards. “We take out our pen and take the time to write a short, concise note (two to three sentences) about beautiful stationery. It is a gesture that is always appreciated, assures the founder of Energycoaching company. On the other hand, if we prefer digital messaging, we try to go beyond the ordinary. » Why not take the opportunity to integrate a team photo or a small animation into the email content? Ultimately, it all depends on the industry you work in. If he is creative, we can dare to be original.
The little extra. “We’re forgetting the big mailing that went out to his entire directory with the general wording. Especially since this type of email. »
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We don’t “network”
When you exchange vows, there is no question of expecting anything in return. “Of course, we feed ours in a certain way personal branding through wishes, but the first thought remains to thank the other,” recalls Ana Fernandez. If necessary, you can extend the pole, indicate future or old cooperation, but no more.
The little extra. In case of suspicion of informality or the use of informality, we say “you”, it is wiser. »
Leave your contact information
Throughout the year, we accumulate piles of business cards scattered around our home and office. So what could be better than including some important information below your wishes: first name, last name, mobile number or email. “On the other hand, it’s one or the other, but not both. Behind the mobile number is the idea that you can be easily reached. email, in turn, keeps the distance. » If you choose a handwritten greeting card, don’t forget to attach your business card. Simple and effective. An electronic signature on the letter may be sufficient.
The little extra. An electronic signature is a good means of communication. There you can find out your role and thanks to that you sometimes understand that this or that person has developed or changed the structure. Be careful, though, not to overload it with too fancy a title, this is not an autobiography. “Now it’s your turn.
(1) 10 Steps to Mastering Your Verbal and Non-Verbal Communication, Ed. Studyrama, 135 p., €12.
Source: Le Figaro
