Fires in the Gironde, floods in the southeast, strong storms in Corsica… Since the beginning of the summer, the French camps have been affected by exceptional and destructive climatic events. Vacationers are directly affected. according to the National Federation of Outdoor Hotels (FNHPA), which was contacted; Le FigaroAround the Dune du Pilat alone, around 15,000 homes have been left untouched by fires that have destroyed around 7,000 hectares of forest. If a stay is canceled for exceptional reasons, such as a major weather event, is compensation systematic? What about compensation? We will explain everything to you.
In case of cancellation during the stay
The worst possible scenario when you’re on vacation is that your vacation might be interrupted along the way. In the case of Corsica and the violent storms that forced the emergency evacuation of 6,000 campers, we are talking about “force majeure”, as explained: Figaro Emmanuel Llop, Tourism Lawyer at Equinoxe. “The main principle of force majeure is that it destroys what it plans. If in progress, therefore, the camp must pay compensation to the campers on a pro rata basishe describes. The same reaction from FNHPA president Nicholas Deyot, who claims proportionally.In the vast majority of cancellation cases, as in the Dune du Pilat campsites, the first days of the reservation are not refunded, as they have been respectedhe explains.
In case of cancellation before arrival
Even if it’s never nice to find out that your future vacation isn’t going to end, here’s at least one thing to put your mind at ease: in the event of an upstream force majeure cancellation, you will also receive a full refund there. This is a general law. However, a nuance. refunds are only guaranteed in the event of cancellation or evacuation by the camper, not in the event of voluntary cancellation by a camper who anticipates possible inclement weather.
If it seems safer to cancel your stay in advance, then it is at risk of not reviewing the amount of the advance payment at the time of booking. “It all depends on the context and can still be negotiated with the camp“, but assures Nicholas Deyot. “The fact remains that in the event of bad weather, unless the Orange or Red Alert has been displayed by the Chief, the campsite is not obligated to compensate a customer who cancels their reservation upstream.“, he adds.
Besides compensation, is compensation possible?
Phew, your stay has been canceled and you’re getting a refund. Is it possible to receive additional compensation? No, according to Emmanuel Llop.A refund is a refund of the advance payment. Compensation is compensation. It is possible in case of moral prejudices. There is no prejudice in case of cancellation due to force majeure as the camp is not responsible“, he claims.
Insurance bias
If you want to cancel your planned stay in advance, but it is not directly threatened by force majeure, it is always possible to turn to other actors. Some campsites offer their customers the option of canceling or interrupting their stay insurance. It is also possible to apply to your own home insurance or even your bank card insurance;Some home insurance policies include special provisions that allow you to be reimbursed in the event of a voluntary cancellation. Additional insurance is also possible, such as Travel insurance» assures Emmanuel Llop.
These funds have a future.Finding insurance tailored to your unique circumstances is becoming more and more popular. With the increase in these types of natural disasters, insurers will be able to imagine for years to come.he concludes.
Source: Le Figaro
