Indecopi fined schools and universities S$1.5 million: what were the reasons?

fines for S$1.5 million imposed by the National Institute for Competition and Intellectual Property Protection (indexcopy) to colleges and universities for violating the Consumer Protection and Protection Code.

sanctions They were posted as a result of complaints received by the agency in the period from January to October of this year.

For schools alone, Indecopi reported that 165 complaints were received against these institutions, of which 47 resulted in economic sanctions totaling S$672,000.

What did schools do to get fined?

Schools have made several mistakes, according to Indecopi, among the five most notable being buying school supplies and uniforms from a specific location.

Another recurring complaint was the lack of information and failure to comply with obligations to enforce coexistence rules, the latter causing several cases of bullying.

Schools also charged emergency fees, despite only being able to claim tuition and pension amounts.

what happened to universities

But schools are not the only educational institutions that are being disrupted, there are universities too.

From January to October, fines amounting to SGD 842,000 were imposed. universities.

According to Indecopi, these higher education institutions committed very similar offenses such as lack of information and honesty, even their users complained that they did not feel they were provided with very adequate services.