Concluding an online contract allows customers to quickly and easily apply for electricity distribution remotely.
DTEK Grids has launched an updated personal account for its customers, simplifying the process of applying for electricity distribution. This was reported by the press service of the holding.
Now, when entering into an agreement, the company’s customers can share a copy of their passport through the Action application to automatically fill in personal data. Concluding an online contract allows customers to quickly and easily apply for electricity distribution remotely.
It was noted that the service will be useful to new customers, residents of apartment buildings during the transition to “direct” contractual relations between customers and operators of the distribution system, as well as those who need renew contract due to change in owner. of an apartment or house.
“Today, our customers do not need to personally contact service centers and spend a lot of time here. Switching to a direct contract for electricity distribution can be done completely online, through a smartphone and Diya,” said Ruslan Volynets, Director of Customer Relations at DTEK Grids.
The functionality of the updated cabinet is available for computers with Windows, MacOS operating systems and mobile devices with Android and iOS.
You can sign a contract in three steps:
In the personal account on the distribution system operator’s website, the client submits an application for concluding an agreement. To fill personal data automatically, you can use passport sharing through Diyu.
The company reviews the application and prepares a package of documents within three working days.
The client receives documents or clarifying questions in his personal account and by e-mail.
It was previously reported that the electronic єDocument in the Diya application will be displayed even without Internet.
Also, the most popular Diy service was announced at the Ministry of Digital Transformation.
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