It hasn’t been an easy summer for airport travelers, but the Ubeski palm has definitely found its winner. On August 25, Transavia flight TO3459 from Tel Aviv experienced a series of incidents, keeping passengers grounded for two days. In general, the latter arrived at Orly airport 52 hours late. And the company is not entirely responsible for this very bad combination of circumstances.
A series of incredible incidents
On the afternoon of Thursday, August 25, a hundred people scheduled for the flight of the “Transavia” airline gradually arrived at the Tel-Aviv-David Ben Gurion International Airport. According to A video Posted on Twitter and back to business, the flight scheduled for 18:30 has already been delayed by several hours. Travelers are finally allowed to board the plane at 10:30 p.m. And here is where the situation degenerates. two passengers realize they are on… the wrong plane.
According to Air Journal, two women who had booked a flight with Easyjet made a decision to leave the plane. This alerted airport security, who called in the Israeli police to conduct a full search of the aircraft as a security measure.
How did these two people get on the ship? According to aviation consultant Xavier Titelman, the airport staff is to blame.There was a complete error by the security provider in checking the tickets before boarding. Tickets can be visually inspected after passing through the security gates. Therefore, it is not a matter of security, but of organizationhe explains.
After many police checks, the plane seems to be ready for take off. Only a steward announces over the loudspeaker that the departure will not take place after all. The quota of pilot hours is greatly exceeded due to the already accumulated delay.This is an essential safety ruledescribes Xavier Tytelman. “After a while, pilots no longer find themselves in good flying conditionshe argues.
As i24NEWS reports, passengers then have to wait for several hours for their luggage. They then spend the night at the airport, waiting for the next day’s flight, without a temporary accommodation solution.Since the security provider, not the company, was responsible for the flight cancellation, they did not have to provide a hotel for those people.adds Xavier Tytelman.
Intended legal action
The final blow comes the next day. While patiently waiting for a special charter flight from Transavia to take them back to their destination, travelers can only note its cancellation due to a technical issue. They will finally arrive in Paris only on Friday, two days after their original arrival. In the statement, Transavia apologized and promised.contact again individually“All customers should be offered a statutory compensation of €400 for flights between 1,500 and 3,500 kilometers and with a delay of at least four hours. According to LCI, some passengers have already received this compensation.
The story is unlikely to end there as travelers say they are ready to take legal action against the airline, as reported Capital: . Lawyer Gilles-William Goldnadel announced on Twitter that he will take legal action against some of them.
Source: Le Figaro
