A single letter separates the two brands. While the Manko restaurant in the 8th arrondissement of Paris was recently accused of racism for denying entry to three black women, it has since apologized for it on social media; district and specializes in laser cutting, which has received a wave of hate and negative comments online.
“I thought of a bad joke for the first time”
Boycott call, negative reviews, messages that say “Restaurant is racist”, “only accepts whites”… Royce Florian, Mako’s manager, still can’t believe it. “Yesterday, when I came to work, I received several insulting phone calls. he explains. At first I thought it was a bad joke. Then around 10am I discovered these many negative reviews on Google.»
“Google is very important to our communication. We work with a lot of artists.”continues the manager. When I complained to Google, I didn’t get a response within a day. Although there was a lot of feedback for the “Manko” restaurant.Since then, the American company has explained to him that the investigation will take three to five days. “If these negative comments stay for a few days, all our advertising will be affected, we won’t have much work already in August…“, he continues angrily.
“We don’t know what to do anymore»
In an attempt to put an end to this wave of harassment and make up for the negative online reviews, the store employee posted a text on the Facebook support group Wanted Community Paris. “Our store is being bombarded with phone harassment threats […] help us, we don’t know what to do to get these people to remove their negative reviews“, he urges. The post sparked a wave of support on social media, and the brand was able to boost its Google ranking. “Out of solidarity and to compensate for the hardships suffered” Internet user Naime B., for example, gave the brand five stars. Just like Kevin L. calling for pickup “Time to read before destroying people.”
For now, however, Royce Florian remains in shock. “I don’t understand this madness and this rage against ushe concludes. I find it dangerous that people haven’t taken the time to read. I hope in the future they will think before hurting small businesses.»
Source: Le Figaro
