Google Ireland The European headquarters of American giant Google has been ordered by the Court of Appeal in Dijon to reveal the identities of two people accused of “fake reviews“At the hotel, we learned from the parties on Tuesday.
Google condemned twice
Acting in summary proceedings, the court on June 21 ordered Google Ireland to provide the identity and contact details of two individuals who had published star ratings on Google Maps, one in 2018 and the other in 2020, without comment (two stars out of five and one out of five one) refers to Château de Balleure, a bed and breakfast in Etrigny (Saone-et-Loire). Google was also ordered to pay legal costs, as well as 2,000 euros to the hotel, according to the verdict, which AFP received a copy of. On the other hand, the court does not condemn the deletion of those messages, which will be examined in substance later.
Revoking the judgment of the court of first instance of Chalons-sur-Saëns on July 20, 2021, the court finds that the guest house has “legitimate reason“Get any item from Google that allows”identification of the author(s) of the disputed notesin order to be able to ascertain, at a subsequent trial on the merits, whether they actually came from persons who were not clients of the Château de Balleure. According to the guest house, both of these reviews “falsebecause they are broadcast by people who have never visited the facility. “The most likely hypothesis stems from a feature called Google Maps push– says Raul Salama, the owner of the castle.
Push function problem
function”pushasks Google Maps users who pass by an accommodation or restaurant to provide themnotification“, “but without establishing adequate controls to ensure that these Internet users actually used the institution’s services” Mr Salama, who now intends to sue Google on the merits, told AFP. “In our opinion, Google has broken a number of laws” and in particular the European directive known as “Omnibus“, comes into force from the end of May, which prohibits.claim that product reviews are posted by consumers who have actually used or purchased the product without taking the necessary steps to verify it“.
Proliferation of the trial “fake review»
When asked, Google cited Maps regulations that ensure that “Investments should be based on real experience and information“. Trial for:fake revieware proliferating all over the world. The UK’s Competition Authority (CMA) is currently investigating Amazon and Google over concerns that the two groups “haven’t done enough to combat fake reviews“.
Source: Le Figaro
I am David Wyatt, a professional writer and journalist for Buna Times. I specialize in the world section of news coverage, where I bring to light stories and issues that affect us globally. As a graduate of Journalism, I have always had the passion to spread knowledge through writing.