How to unblock a blocked Vinted account? Julia Kokosha / Getty Images
Violating one or more rules enforced by Vinted may result in the account being temporarily or permanently blocked. But then, how to unblock a locked Vinted account? All solutions here.
Vinted is a platform that allows you to sell used products, but not only. Originally reserved for individuals, the system now accepts professional accounts. Vinted allows its members to securely buy and sell, exchange with each other and rate the quality of transactions. By creating an account, the user must read and then accept the site’s terms of use. If he chooses to disobey this by violating one or more rules imposed by Vinted, his account may be blocked, temporarily or permanently. Here are the solutions to unlock it.
Temporary blocking of Vinted account. what to do:
When a member commits a minor error or suspicious behavior, Vinted may temporarily block the account. This can happen when a member abuses other accounts, sells a large number of products with new tags, uses a certain account for his professional activities, or is offensive to other members or Vinted teams.
The platform then has the right to suspend the relevant account for a period of seven to fourteen days. The duration of the sanction is defined based on the seriousness of the sin committed by the user. If he considers himself a victim of injustice, he can appeal, disputing the decision made regarding him. He must defend his opinion to prove his innocence. If successful, Vinted can remove the temporary ban, but the member must prove that he is the owner of the account.
To do this, he can send support.
- a screenshot of a bank statement showing the last transfer received through Vinted;
- photo of the bank card used on the platform (card expiration date, name of its owner and last four legible digits).
If the blocked person does not want their account to be reactivated sooner, it will be automatically blocked when the allotted time is up.
Vinted account is blocked. what to do in case of permanent blocking?
Vinted reserves the right to permanently block an account in case of repeat offense or serious violation of the terms of use. Uploading inappropriate images, reselling fakes, all kinds of fraud, refusing to respond to support messages in case of a problem during the transaction, trying to provide services expressly prohibited by the platform (home services, equipment rental, etc.). )… there are many mistakes that can lead to account deletion.
In order for Vinted to decide to permanently block a user, they must have been done in an obvious and repeated manner. In the event that a member is blocked because he has carried out professional activities in an account normally reserved for individuals, it is possible for him to create a new account, this time “pro”. He can then recover the items hidden by Vinted when his previous account was banned and continue to sell and buy legally.
How do I contact Vinted to unblock my account?
The platform always insists on an amicable solution and warns the concerned member before closing their account. However, if he has not been notified and realizes that it is impossible for him to join, he can contact Vinted. To do this, he should perform the following manipulation:
- open the application or visit the website;
- log into their account;
- access the support section;
- choose a contact option: live chat, contact form or support email address:
All that remains is to clearly explain your problem, asking to follow the procedure for unblocking your account. Then he will get a reply as soon as possible.
Source: Le Figaro
