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Indecopi: Ricocat brand products should be taken off the market

The company was also fined S$74,704. | Font: Indecopy

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Rinti SA must withdraw the product from the market.”Pate Ricocat Gourmet for adults with salmonafter the Indecopi resolution.

Indecopi investigated the product after discovering that it consisted of more than just the ingredient listed in the trade name on the packaging. labeli.e. salmon.

As stated, the product also contained derivatives of chicken, pork, beef, fish, and hydrolyzed liver and fish, so the product is believed to have misled consumers.

fake information on the label or cause confusion to users, is considered a violation of Article 3 of the Consumer Protection and Protection Code, for which it was decided to fine the company SGD 74,704.

In doing so, it was determined that Rinti must issue a product recall for cats within 30 business days.

The company will also have to post on its social media platforms such as Facebook, Instagram, Twitter and TikTok a notice of ratification of the resolution within 15 days.

Currently, a resolution based on a complaint filed Consumer Association and users of the Ancash region (Acurea), an appeal was filed by Rinti. Now the case will be transferred to the Specialized Chamber for the Protection of Consumer Rights.

Source: RPP

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