Alex Gensollen case: Real Plaza and Oechsle fined for improper security intervention

One year after the death of Alex Gensollen Vera Tudela (aged 38), the Indecopi Consumer Protection Commission No. 3 fined today, Friday, September 30, 237,820 soles companies royal square D Oxle for “illegal actions” of law enforcement officers, which resulted in the death of a citizen after applying excessive force to him.

Organ Indecopy found that the companies did not comply with Article 25 Consumer Protection and Protection Codecreating an “undue risk to consumer safety”.

To prevent the recurrence of such incidents, commission ordered both companies that apart from hiring services of authorized security companiesensure that personnel are of the required profile to apply protocols or procedures for dealing with disruptive situations.

In other words, security personnel must have the physical and mental capacity to provide adequate deterrence when needed.

To date Business are within the statutory time limit for filing an appeal against said sanction before Specialized chamber for consumer protection Indecopithe second and last administrative instance of the institution.

What happened to Alex Gensollen Vera?

On the night of Tuesday, September 14, 2021, Alex Gensollen Vera Tudela (38) died in a department store in Royal Plaza shopping center San Borja, after the intervention of security personnel who would fight him because of his refusal to leave the place as time was closing.

This time, the relatives, who learned about the death of Alexei the day after the incident, said that the victim had been killed. An autopsy showed that the body was cuts, bruises, signs of suffocationas well as pulmonary and cerebral edema.

After the store incident Ashlewhere Vera Tudela died, issued a statement stating that on that day, in the process of closing the premises, Alex Gensollen “He entered at the wrong time, when the premises were already out of the public eye.”

“The security officers demanded that he introduce himself and leave the premises. Considering this, he resisted, for which he was immobilized by law enforcement officers, using his protocols for such situations, ”the store said in a statement.

In its turn, Royal Square Spring He called the man’s death “unfortunate” and expressed his “sincere condolences” to the family.

“After (Alex Gensollen) his security agents intervened (from Oxle), we received an emergency request from the store, so he was immediately rendered by our paramedic on duty and within minutes by the fire department, who continued with first aid maneuvers and all efforts to revive him (SAMU) ,” the statement said.

Snyder Wilfredo Quesada Contreras, Darving Kenith Sanchez Uwaki, Luis Ivan Carbajal Cansino, Luis Jimi Carbonel Sanchez and Alexis Melgarejo Callanco are involved in this case.