Tired of unwanted calls to sell you life insurance, new windows, or attic insulation? A measure announced by the Telecommunications Authority (Arcep) should help you see more clearly. Arcep has just published its “a new national numbering plan (…) aimed at strengthening user protection against fraud and abuse“.
Numbers starting with 09 are intended for communication between the subscriber and the “technical platform”, for example, a call center. “These numbers can be used, for example, to establish conversations between the brand and its customer via message, or for very short-term use of phone numbers in certain situations of temporary contact through the platform (parcel couriers, VTC drivers, etc.).Arcep explains. The consumer will be able to identify the origin of the call at a glance and, if not waiting for delivery, choose not to answer.
Indeed, Arcep reserves mobile numbers starting with “06” or “07” for human-to-human communication. “Therefore, non-interpersonal use of mobile numbers will move to other number categories“. This can be 09 or extended numbers. Similarly, automated calling platforms will no longer be available for geographic numbers, ie starting with 01, 02, 03, 04 or 05.
Here is a detailed list of prefixes and their meanings.
| Starting with numbers | type of service |
| 01 – 05: | Geographic numbers (with no geographic location restriction from 1eh January 2023) |
| 0162, 0163, 0270, 0271, 0377, 0378, 0424, 0425, 0568, 0569, 0948, 0949 (metropolitan France)09475 (Guadeloupe, Saint-Martin, Saint-Barthelemy)09476 (Guyana)09477 (Martinique)09478, 09479 (Reunion, Mayotte) | Multipurpose verified numbers (can be used as a call number through automated call and messaging systems) |
| 06 – 073 to 079 | Mobile numbers |
| 0700: | “M2M” long mobile numbers (14 digits) |
| 08:00 | 10-digit numbers for value-added services |
| 09:00 | Versatile figures |
| 0937 to 0939 | Versatile numbers that can be used to exchange with the technical platform |
| 30, 31, 32, 34, 36, 39 | 4 digit numbers for value added services |
| 118: | 6-digit directory inquiry numbers |
| 15:00 Samu, 17:00 Police or Gendarmerie,18:00 firemen,112: European emergency number (allows access to the three services above)114: Emergencies for people who are deaf or hard of hearing115: Social emergencies (or “SAMU social”) 116000. missing children116 111. Childhood is at risk116 117. Permanence of ambulatory care119: an abused childhood191: Salvation in the air196: Rescue at sea197: Assault Alert – Kidnap Alert | Emergency numbers |
Source: Le Figaro
I am David Wyatt, a professional writer and journalist for Buna Times. I specialize in the world section of news coverage, where I bring to light stories and issues that affect us globally. As a graduate of Journalism, I have always had the passion to spread knowledge through writing.