The problem was found not in software, but in marriage at work. The company offers a free replacement of devices.
Sony has found a defect in the new flagship of Xperia 1 VII and is now offering a free replacement of defective devices, GSMARENA reports.
Earlier, the company suspended the sale of a smartphone due to complaints by users of sudden rebooting, shutdown and sometimes even inability to -on the device. Software update is released that should help, but at that time the company still does not know that software is not a root cause of problems.
Sony’s new statement states that defective power supplies will appear due to the characteristics of the labor process have caused failures in some of Xperia 1 VII smartphones. The manufacturer also emphasized that after discovering the defect, manufacturing technology was changed to prevent such cases in the future.
Users are offered to check their smartphone’s IMEI code on a special online portal. If the device is one, the user will receive the exchange instructions.
The program exchange of defective smartphones will start on July 21.
Remember, earlier it was reported that Samsung maintains the leadership of smartphones.
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Source: korrespondent
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